Privacy Policy

Last updated:

Introduction

Cleansparklumino respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website or purchase our handmade accessories.

Data We Collect

We may collect the following types of personal data:

  • Name and contact details such as email address and phone number
  • Shipping and billing address for product deliveries
  • Payment information for processing orders (securely processed by our payment provider, we do not store credit card details)
  • Communication you share with us about handmade accessories
  • Technical data such as IP address and browser type
  • Website usage data via cookies (see our cookie policy)

How We Use Your Data

We use your personal data for the following purposes based on the GDPR:

  • Performance of contract: Processing and delivering your orders of handmade accessories
  • Performance of contract: Communicating with you about your order or questions
  • Legitimate interest: Improving our products and services
  • Consent: Sending updates about new collections (only with your explicit consent)
  • Legal obligation: Complying with legal obligations such as tax and accounting obligations

Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. All data is securely stored and only accessible to authorized personnel.

Sharing Data

We do not share your personal data with third parties, except:

  • Shipping partners: With shipping partners (such as PostNL) for delivering your handmade accessories - only name, address and phone number
  • Payment processors: With certified payment processors (such as Mollie, Stripe) for handling transactions - only payment data
  • IT service providers: With secure hosting and cloud service providers that support our website
  • Legal obligation: When legally required by authorities or by court orders

All our service providers are contractually obligated to handle your data securely and only use it for the purposes for which we have shared it.

Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to correction of incorrect data
  • Right to deletion of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

Cookies

Our website uses cookies to improve your experience. See our cookie policy for more information about how we use cookies.

Retention Period

We do not retain your personal data longer than necessary for the purposes for which it was collected, or as required by law:

  • Order data: 7 years after purchase (legal retention requirement for administration)
  • Contact data: Until you request deletion or up to 2 years after last contact
  • Marketing data: Until you unsubscribe or withdraw consent
  • Technical data: Maximum 26 months (for website analysis)

Changes To This Policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated date.

Contact

If you have questions about this privacy policy or want to exercise your rights, contact us:

Cleansparklumino
Hannie Dankbaarpassage 39
1053 RT Amsterdam
Netherlands
Email: managers@cleansparklumino.world
Phone: +31 20 261 7667